The Creativity Group

Effective Date: [Insert Date]
Last Updated: [Insert Date]

The Creativity Group ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our businesses.

The Creativity Group acts as a holding company for:

• Creative Interiors Ltd
• Creative Interiors Nottingham Ltd

This Privacy Policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The Creativity Group
Holding company of Creative Interiors Ltd and Creative Interiors Nottingham Ltd.

For the purposes of data protection law, The Creativity Group may act as the data controller when handling your personal information through this website.

Contact details:

Email: [Insert Email Address]
Address: [Insert Business Address]

We may collect and process the following information:

When you contact us, request information, or submit forms on our website, we may collect:

• Name
• Email address
• Telephone number
• Company name
• Any information included in your enquiry

When you use our website we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Website usage data via analytics tools

If you become a customer, supplier, or business partner we may also collect:

• Business contact information
• Contractual or project information
• Payment and billing details (where applicable)

We use your personal data to:

• Respond to enquiries and communications
• Provide services through Creative Interiors Ltd and Creative Interiors Nottingham Ltd
• Manage customer relationships
• Improve our website and services
• Maintain internal business records
• Comply with legal and regulatory obligations
• Protect against fraud or misuse of our services

Under UK GDPR we rely on the following lawful bases:

Legitimate Interests
To operate and improve our business, respond to enquiries, and maintain client relationships.

Contractual Necessity
Where processing is required to provide services or fulfil a contract.

Legal Obligation
To comply with tax, legal, or regulatory requirements.

Consent
Where required, such as for marketing communications or certain cookies.

Your personal data may be shared with:

• Creative Interiors Ltd
• Creative Interiors Nottingham Ltd
• Website hosting providers
• IT and software service providers
• Professional advisers (accountants, legal advisers)
• Regulatory authorities where required by law

We ensure any third parties handling data on our behalf comply with data protection legislation.

We do not sell or rent personal data to third parties.

If any of our service providers process data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place such as:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)
• Other lawful transfer mechanisms

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Responding to enquiries
• Providing services
• Meeting legal or accounting requirements

When data is no longer required it will be securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data ("right to be forgotten")
• Restrict processing of your data
• Object to processing based on legitimate interests
• Data portability where processing is based on consent or contract
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

Cookies may include:

• Essential cookies – required for the website to function
• Analytics cookies – used to understand website traffic
• Preference cookies – remember user settings

You can control or disable cookies through your browser settings.

If required, a cookie consent banner will appear when you visit the website.

We implement appropriate technical and organisational security measures to protect personal data, including:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Internal data protection policies

However, no online transmission is completely secure.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
https://ico.org.uk

However, we would appreciate the opportunity to resolve your concerns first.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your data is handled, please contact:

The Creativity Group
39 Duffield Road, Derby, DE1 3BH
derby@creativeinteriors.co.uk
01332 384444

This Privacy Policy applies to The Creativity Group and its subsidiary companies Creative Interiors Ltd and Creative Interiors Nottingham Ltd.